Responsible Gaming
at 444db — Play Smart, Play Safe

1 Age Restriction Policy

444db enforces a strict minimum age policy across its entire platform. Players must be at least 18 years old to create an account and engage in any form of real-money gambling or sports betting. This policy applies to all players in Bangladesh and all other jurisdictions from which the platform is accessed.

Why this matters: Underage gambling poses serious developmental, psychological, and financial risks to young people. Research consistently shows that individuals who begin gambling before the age of 18 are significantly more likely to develop problem gambling behaviours in adulthood. 444db takes this responsibility extremely seriously and has built multi-layered controls to prevent access by minors.

How 444db enforces the age restriction:

• Every new player must provide their date of birth at registration. Accounts where the stated age is below 18 are automatically blocked from activation;
• Identity verification (KYC) is conducted on all accounts before any withdrawal is processed. Players must submit a valid National Identity Card (NID) or passport — both of which display date of birth — to complete verification;
• Where there is any reasonable suspicion that an account holder may be under 18, 444db reserves the right to suspend the account and request immediate identity verification;
• Any account found to belong to a player under the age of 18 will be immediately and permanently closed, any deposits will be refunded to the original payment source, and any winnings will be voided.

Protecting young people in your household: If you share a device with children or teenagers, 444db strongly recommends that you log out of your account after every session, use device-level parental control software to restrict access to gambling websites, and never share your 444db login credentials with anyone — particularly minors.

2 Recognising Problem Gambling

For the vast majority of players, gambling at 444db is a fun, recreational activity. However, for some individuals, gambling can become problematic. Problem gambling is characterised by a loss of control over gambling behaviour, leading to negative consequences in a person's financial life, personal relationships, mental health, or professional responsibilities.

The first and most important step toward getting help is recognising the signs. Honest self-reflection can be difficult, but it is essential. Below are the most common warning signs that gambling may have become a problem.

It is also worth noting that problem gambling can affect anyone, regardless of income level, education, or background. Players in Dhaka, Chittagong, Sylhet, Khulna, or anywhere else in Bangladesh may be affected. There is no shame in seeking help — and 444db's support team is available 24 hours a day to assist any player who needs guidance.

3 Player Safety Tools

444db provides every registered player with a suite of responsible gaming tools, accessible directly from within the Account dashboard at no cost. These tools are designed to give you meaningful control over how, when, and how much you gamble on the platform.

4 Deposit & Spending Limits

Setting clear financial boundaries before you start playing is one of the most effective responsible gaming practices. 444db's deposit and spending limit system gives you the flexibility to tailor your limits to your personal financial circumstances and adjust them as your situation changes — always with player protection built in.

How limits work on 444db:

• Daily deposit limit: The maximum total amount you can deposit across all payment methods (bKash, Nagad, Rocket, Upay, bank transfer) within a single calendar day (00:00–23:59 BST);
• Weekly deposit limit: The maximum cumulative deposit amount permitted across a rolling 7-day window;
• Monthly deposit limit: The maximum cumulative deposit amount permitted across a rolling 30-day window;
• Loss limit: The maximum net loss amount permitted within a daily, weekly, or monthly window. Once reached, further wagering is paused for the remainder of the period;
• Wager limit: An optional cap on the total amount staked per session or per day, independent of outcomes.

Important rule on limit changes: When you reduce any financial limit, the change takes effect immediately, without any delay. This is by design — if you have decided to reduce your spending, that decision should be actioned at once. Conversely, when you request an increase to an existing limit, a mandatory 24-hour cooling-off period applies before the increase takes effect. This delay gives you time to reconsider whether the increase is genuinely appropriate for your circumstances.

444db recommends that all players set their deposit limits at account registration, before making their first deposit. Starting with a conservative limit and adjusting upward only when clearly affordable is the safest approach to long-term responsible gaming.

5 Self-Exclusion & Time-Out

If you feel that your gambling has become difficult to control or that you need a meaningful break from the platform, 444db's self-exclusion and time-out tools provide immediate, robust protection. These are among the most important responsible gaming tools available, and 444db has designed them to be easy to activate and impossible to reverse impulsively.

Time-Out (Short-Term Break)

A time-out is designed for players who want a temporary pause without permanently closing their account. It is suitable for situations where you feel you need a break to reassess your gambling habits but do not feel that a full self-exclusion is necessary at this stage.

• Available durations: 24 hours, 48 hours, 7 days, 30 days, or 6 weeks;
• During the time-out period, your account is fully suspended — no logins, no deposits, no bets;
• The time-out period cannot be shortened or cancelled once activated;
• At the end of the time-out period, your account will be automatically reactivated unless you choose to extend it or proceed to self-exclusion.

Self-Exclusion (Long-Term or Permanent Break)

Self-exclusion is the appropriate tool when you recognise that gambling is causing serious harm and you need an extended period away from the platform — or wish to stop altogether.

• Available durations: 6 months, 1 year, 3 years, 5 years, or indefinite (permanent);
• During self-exclusion, your account is completely suspended. You will not be able to log in, make deposits, or place any bets;
• 444db will suppress all marketing communications to a self-excluded player for the full duration of the exclusion period;
• Self-exclusion periods cannot be shortened. If you wish to reactivate your account after a fixed-period exclusion has expired, you must contact support and undergo a mandatory 24-hour reflection period before reactivation;
• Indefinite self-exclusion is permanent. Reactivation requests for indefinite exclusions are reviewed on a case-by-case basis with a mandatory minimum 7-year waiting period.

How to activate self-exclusion or time-out on 444db:

1. 1 Log in to your 444db account and navigate to your Account dashboard.
2. 2 Select "Responsible Gaming" from the account settings menu.
3. 3 Choose either "Time-Out" or "Self-Exclusion" from the available tools.
4. 4 Select your preferred duration and confirm your identity with your account password and OTP.
5. 5 Your exclusion or time-out will be activated immediately upon confirmation. You will receive a confirmation message on your registered mobile number.

If you are unable to access your account to activate self-exclusion, you may contact the 444db support team directly via live chat or email at [email protected]. Support agents are available 24/7 and will action your self-exclusion request on your behalf without delay.

6 Support Resources

Seeking help for a gambling problem is a sign of strength, not weakness. 444db encourages any player who is concerned about their gambling — or the gambling of someone they care about — to reach out for professional support. The following resources are available to players in Bangladesh and internationally.

General responsible gaming guidance for Bangladeshi players:

• Treat gambling purely as entertainment — never as a source of income or a way to solve financial difficulties;
• Set a strict personal budget before each session and never exceed it, regardless of whether you are winning or losing;
• Take regular breaks during gaming sessions. Set session time limits on your 444db account so breaks are enforced automatically;
• Never gamble when you are emotionally distressed, under the influence of alcohol, or feeling financial pressure — your judgment will be impaired and the risk of harm is significantly elevated;
• Keep a personal record of your wins and losses. Most problem gamblers overestimate their wins and underestimate their losses — your account activity log on 444db provides an accurate picture;
• Talk openly with someone you trust — a family member, friend, or religious leader — if you feel gambling is becoming too important in your daily life;
• Remember that every game outcome on 444db is determined by a certified random number generator (RNG). There are no patterns to exploit, no "due" wins, and no guaranteed systems. Each spin, hand, or bet is entirely independent.

7 Our Commitments to You

Responsible gaming is not a checkbox for 444db — it is a core part of how we operate. Below are the specific commitments 444db makes to every player on the platform.

These commitments reflect 444db's belief that a sustainable, trusted gaming platform must put player welfare alongside entertainment. We serve players across Bangladesh — from Dhaka and Chittagong to Sylhet, Rajshahi, Khulna, Barisal, Rangpur, and Mymensingh — and we take that responsibility seriously.

If you have feedback on how 444db can improve its responsible gaming practices, please share it with our support team. We are always looking to do better.