Privacy Policy
How 444db Protects Your Data

1 Information We Collect

444db collects personal information from players in several ways — directly when you register or interact with the platform, automatically as you use our services, and in limited circumstances from trusted third-party sources. The categories of personal data we collect are set out below.

1.1 Information you provide directly

• Registration data: Your full legal name, date of birth, mobile phone number, email address, and preferred payment method when you create an account;
• Identity verification (KYC) documents: Copies of your National Identity Card (NID), passport, or driving licence, and supporting documents such as utility bills or bank statements for address verification;
• Payment information: Your bKash, Nagad, Rocket, or Upay mobile wallet number, or bank account details (account number, branch, routing number) for processing deposits and withdrawals. 444db does not store full card numbers or wallet PINs;
• Support communications: Records of any conversations you initiate with our live chat support team, including queries, complaints, and associated account context;
• Responsible gaming declarations: Any self-exclusion requests, deposit limit configurations, or cooling-off period requests you submit through the 444db platform.

1.2 Information collected automatically

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and mobile network operator (e.g., Grameenphone, Robi, Banglalink, Teletalk);
• Usage data: Pages visited, time spent on each page, game sessions initiated, bets placed, features accessed, and navigation paths through the 444db platform;
• Transaction logs: A full record of every deposit, withdrawal, bonus claim, wager, and win/loss event associated with your account, including timestamps in Bangladesh Standard Time (BST, UTC+6);
• Cookie and tracking data: Information collected via cookies, pixel tags, and similar technologies as described in Section 4 of this policy.

1.3 Information from third-party sources

• Payment providers: Transaction confirmation data from bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank to verify deposit and withdrawal status;
• Identity verification services: Confirmation of identity document authenticity from third-party KYC and anti-fraud screening providers;
• Game providers: Game round data and RNG certification records from providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, used for dispute resolution and fair-play auditing.

2 How We Use Your Data

444db uses personal data collected from players for clearly defined purposes. We do not use your data for purposes that are incompatible with those stated at the time of collection without first notifying you and, where required, obtaining your consent.

With respect to marketing communications: 444db will only send promotional emails or SMS messages to players who have explicitly opted in to receive such communications during registration or via their Account settings. You may withdraw this consent at any time by updating your notification preferences within your Account dashboard or by contacting our support team via live chat.

3 Data Sharing & Third Parties

444db does not sell, rent, or trade your personal data to third parties for their own marketing purposes under any circumstances. We share personal data only in the limited situations described below, and only to the extent necessary for the stated purpose.

3.1 Service providers and technology partners

We share personal data with carefully selected third-party service providers who assist in operating the 444db platform. These include:

• Payment processors: bKash, Nagad, Rocket (Dutch-Bangla Bank Mobile Banking), Upay, and banking partners to execute and verify financial transactions;
• Game content providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive game session identifiers necessary to deliver game content and resolve disputes;
• KYC and identity verification providers: Third-party services that authenticate identity documents and screen against sanctions lists;
• Cloud infrastructure providers: Secure hosting and data storage providers operating data centres with industry-standard physical and logical security controls;
• Customer support technology: Live chat software providers that facilitate real-time communication between players and the 444db support team.

All third-party service providers engaged by 444db are contractually required to process personal data solely in accordance with our instructions and to maintain appropriate technical and organisational security measures.

3.2 Legal and regulatory disclosures

444db may disclose personal data to law enforcement authorities, regulatory bodies, financial intelligence units, or courts where required to do so by applicable law, court order, or in response to a lawful demand. We will, where legally permissible, notify the relevant player of such a disclosure request.

3.3 Business transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of the 444db business, personal data held by 444db may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and of any material changes to this Privacy Policy that may result.

4 Cookies & Tracking Technologies

444db uses cookies and similar tracking technologies (including pixel tags and local storage) to deliver a reliable, personalised, and secure gaming experience. This section explains what these technologies are, how we use them, and how you can manage your preferences.

What is a cookie? A cookie is a small text file placed on your device when you visit a website. Cookies allow the website to recognise your device, remember your preferences, and gather information about how you use the service.

Categories of cookies used by 444db:

• Strictly necessary cookies: These cookies are essential for the 444db platform to function. They maintain your login session, remember your language and currency preference, and support security features such as CSRF protection. These cookies cannot be disabled without breaking core platform functionality;
• Performance and analytics cookies: These cookies collect anonymised data about how players navigate the 444db platform — which pages are visited most frequently, how long sessions last, and which features are used. This data is used in aggregate form to improve platform performance and user experience;
• Functional cookies: These cookies remember choices you make (such as your preferred deposit method or table game layout settings) so you do not have to reconfigure them on each visit;
• Security and fraud prevention cookies: These cookies help 444db detect and prevent fraudulent activity, including account takeover attempts and bonus abuse patterns, by establishing a consistent device fingerprint across sessions.

444db does not use third-party advertising cookies or behavioural tracking technologies that share data with external advertising networks.

Managing cookies: You can control and delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in to your 444db Account and using core platform features. Browser-level cookie controls vary by browser; consult your browser's help documentation for specific instructions.

5 Data Retention

444db retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The retention periods applied to the main categories of personal data are as follows:

When personal data is no longer required for the purposes described above and no legal retention obligation applies, 444db will securely delete or permanently anonymise that data. Secure deletion means that data is overwritten or destroyed in a manner that prevents recovery.

Players who have voluntarily closed their Accounts may submit a data deletion request as described in Section 7 of this policy. Deletion requests are subject to the retention periods mandated by applicable law — we cannot delete data ahead of a legally required minimum retention period.

6 Data Security

444db implements a layered approach to data security, combining technical, organisational, and procedural controls to protect personal data against unauthorised access, accidental loss, alteration, or disclosure.

Technical security measures in place on the 444db platform include:

• SSL/TLS encryption: All data transmitted between your device and the 444db platform is encrypted using TLS 1.2 or higher. This applies to account login, payment flows, and all API communications between the platform and third-party providers;
• Password hashing: Account passwords are stored as salted cryptographic hashes using an industry-standard algorithm. 444db staff cannot view your plain-text password under any circumstances;
• Two-factor authentication (2FA): All player accounts have OTP-based 2FA enabled by default, requiring a one-time code sent to your registered mobile number to complete login;
• Database encryption at rest: Player personal data and financial records stored in 444db databases are encrypted at rest;
• Access controls: Access to personal data by 444db staff is governed by role-based access controls on a strict need-to-know basis. Access events are logged and audited;
• DDoS protection and firewall: The 444db platform is protected by web application firewall (WAF) technology and distributed denial-of-service (DDoS) mitigation systems.

Despite the controls described above, no online platform can guarantee absolute security against all possible threats. In the unlikely event of a data breach that poses a material risk to the rights and freedoms of affected players, 444db will notify affected individuals as promptly as reasonably practicable, providing details of the nature of the breach, the data affected, and the steps taken to address it.

Players are responsible for maintaining the security of their own Account credentials. 444db recommends that you:

• Use a strong, unique password for your 444db Account that you do not use on any other platform;
• Never share your password, OTP codes, or login credentials with any third party;
• Log out of your Account when using a shared or public device;
• Contact 444db support immediately via live chat if you suspect your Account has been compromised.

7 Your Privacy Rights

As a player on the 444db platform, you have a number of rights in relation to the personal data we hold about you. These rights are described below, along with guidance on how to exercise them.

• Right of access: You have the right to request a copy of the personal data that 444db holds about you. We will provide this information in a clear, structured format within a reasonable timeframe following verification of your identity;
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You can update most account details directly through your Account dashboard; for KYC document corrections, please contact our support team;
• Right to erasure (right to be forgotten): You may request that 444db delete the personal data we hold about you. This right is subject to legal retention obligations — we cannot erase data that we are legally required to retain (see Section 5). Requests will be processed within 30 days of receipt and identity verification;
• Right to restrict processing: In certain circumstances (for example, while a dispute about data accuracy is being resolved), you may request that 444db limit how we use your personal data to storage only;
• Right to data portability: You may request a copy of the personal data you have provided to 444db in a commonly used machine-readable format (such as CSV or JSON), for the purpose of transferring it to another service provider;
• Right to withdraw consent: Where our processing of your personal data is based on your consent (for example, marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal;
• Right to object: You have the right to object to 444db processing your personal data where that processing is based on our legitimate interests, unless we can demonstrate compelling legitimate grounds for the processing that override your interests.

To exercise any of the rights described above, please contact the 444db Data Privacy team via our 24/7 live chat support channel or by emailing [email protected]. We may ask you to verify your identity before actioning a request to ensure the security of your data.

8 Policy Updates & Contact

444db reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we provide. Where changes are material — meaning they affect how we use your personal data in a way that may impact your rights — we will notify registered players via their registered email address or mobile number at least 14 days before the changes take effect.

The date of the most recent update is displayed at the top of this policy. Continued use of the 444db platform following the effective date of any revised Privacy Policy constitutes acceptance of the updated terms. We recommend that you review this policy periodically to stay informed about how 444db protects your information.

Previous versions: If you wish to review a previous version of this Privacy Policy, please contact our support team and we will provide the requested version where practicable.

Contact details: For all privacy-related enquiries, data subject access requests, or concerns about how 444db handles your personal data, please contact us through one of the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live chat: Available 24/7 directly through the 444db platform
• Subject line for privacy requests: "Privacy Request — [Your Account Username]"

This Privacy Policy was last reviewed and updated in January 2026. The operative version of this policy is always the version published at 444db.club/privacy-policy at the time of access.